WhatsApp Integration for Text to DonateBy Eric Bryant,
Short codes and keywords are excellent tools for collecting donations by text message. But they do have one limitation: a short code only works in the country in which it is activated. So, our short code, 77948, is a U.S. short code (because we are a U.S. company). It works for all U.S. mobile carriers, but it does not work for mobile carriers outside the U.S.
In an effort to help all nonprofits raise more funds — even those outside the United States — we have just released a beta version of our WhatsApp Integration. Now, any organization who works with us can receive text donations through WhatsApp.
For a demo,
Click here on your mobile device. This will take you into our WhatsApp business application where you can test it out.
Text DONATE back to the WhatsApp conversation. You will get an automatic text message reply and prompt.
How It Works
That’s it. Once you check the box and place your order, we will build your keyword on our WhatsApp application. It might look like this:
The donor gets your special text message reply, just as if she had texted to 77948. Only this time she is texting to our WhatsApp business number. She can click the link to donate in the same way, and the app will deliver her to your organization’s custom checkout page:
When you use us as a payment processor, we give your donors the several options to give to your nonprofit:
ACH bank transfer (i.e., supply her bank account routing and account numbers to give)
Your donors can also pay by gift card or prepaid cards from Visa, MasterCard, American Express, JCB, Discover, and Diners Club. We hope to be able to offer additional payment options, as we realize that many people do not have bank accounts. We are currently looking into adding J-PESA or remittance service but do not have those options as of yet. However, your nonprofit can pay for this service through J-PESA if you do not have another payment method.
If you already have an account with us and would like to add WhatsApp integration, simply email us here to request it.